Home - About Us - Our Staff - Veterinarians





Dr Isabella Lam  BVSc MANZCVS (Emergency and Critical Care)

Dr Isabella Lam was born in Hong Kong and grew up in Australia where she studied Veterinary Science at the University of Melbourne where she graduated in 2008. After graduation, Dr Isabella completed a 12 month post-graduate course in Emergency Medicine from the University of Sydney. She also participated in a one year internship, where she worked with specialists in different fields, including emergency medicine, internal medicine and surgery.

Dr Isabella has always had a passion for emergency medicine; she enjoys the dynamic working environment and relishes the challenges of unusual cases. She has been working as an emergency veterinarian in a dedicated after hours emergency centre in Melbourne since 2009. She finds the most rewarding aspect of her job is being able to see pets she has helped get better and go home to their families.

Dr Isabella is highly qualified in the field of Emergency Medicine, having completed her Memberships in this field with the Australian and New Zealand College of Veterinary Surgeons, making her one of the highest qualified vets in the field in Hong Kong.

Dr Isabella has made the move back to her home town of Hong Kong to help raise the profile of emergency veterinary medicine in the city.

With her free time, Dr Isabella enjoys reading, swimming, cycling, jogging, badminton and travelling. Dr Isabella is fluent in Cantonese and English.



Dr Benjamin Trout

Dr Benjamin Trout grew up in Devon, in South West England.  He completed his BA in Zoology followed by a Bachelor of Veterinary Medicine at Cambridge University.  Dr Trout began his veterinary career in combination large and small animal practice in the UK, then moved to Hong Kong to focus on small animals in 2006.  During his time in Hong Kong, Dr Trout has been involved extensively in Emergency and Critical work including mentoring younger graduates in this field.  His areas of expertise include diagnostic imaging and emergency surgery.
Dr Trout has a keen interest in conservation and has volunteered on multiple research expeditions including researching the behaviour of gibbons in Borneo, documenting biodiversity in Vietnam and tracking pilot whales in Spain.  He has also spent time working in voluntary veterinary clinics in Thailand.
Most of Dr Trout's free time is spent travelling and practising photography. When in Hong Kong he acts as servant to his three cats.

Dr Alex Lam

Dr Alex was born in Hong Kong and spent her childhood in both Canada and Hong Kong. After completing her first degree in Biotechnology at the University of Hong Kong,  Dr Alex decided to pursue  her dream to become a veterinary surgeon. She graduated from the University of Liverpool with distinction and received her membership of the Royal College of Veterinary Surgeons in 2014. After graduation, Dr Alex moved back to Hong Kong and has been practicing here since.


Dr Alex has a keen interest in Emergency and Critical Care and Soft Tissue Surgery. She is currently studying Emergency and Critical Care Medicine through the University of Sydney. 


In her spare time,  Dr Alex enjoys travelling, photography, swimming and playing the guitar.


Dr Alex is fluent in English and Cantonese.

                                                                 Dr Dawn Ngai

Dr Dawn Ngai BVSc BSc (Hons)

Dr Dawn grew up in Canada and attained her first degree double majoring in Biology and Zoology at the University of Toronto. Dr Dawn then moved to Brisbane, Australia and gained her second degree in Veterinary Science at the University of Queensland in 2012. She completed a surgical internship in Perth in 2013 and has since focused her attention in emergency and critical care. 


Dr Dawn joined the East Island / Animal Emergency Centre team in March 2018.


Outside of work she enjoys playing the guitar, saxophone, rock climbing, swimming, and taking her recently adopted Labrador to the beach.